Cookie Policy for Alteo Limited

We, the Alteo Group, as defined in our Data Protection Policy, have updated our Cookie Policy so that the privacy of visitors using our website (the “Website”) is respected.

This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

Our Website uses cookies, in combination with pixels, local storage objects, and similar devices (collectively, “cookies” unless otherwise noted) to distinguish you from other users of the Website.

You do not need to allow cookies to visit most of the Website. However, enabling cookies may allow for a more tailored browsing experience and is required for certain parts of the Website to work. In the majority of cases, a cookie does not provide us with any of your personal information.

For further information about this policy, please contact the Data Privacy department of Alteo by sending an email to and/or by writing to the address below:

Alteo Limited, To the Group Data Protection Officer
Address:Alteo Limited, Vivea Business park, Saint Pierre 81430, Mauritius
Telephone Number:+230 402 9059
Fax Number:+230 432 0729

Privacy Notice we explain how we collect data about you and the nature of that data, how we process that data, who that data may be sent to and your rights with respect to the data you have submitted to us. A Glossary of key terms used in this Privacy Notice is found at Annex 1 to this Privacy Notice.

We ask that you read our Privacy Notice carefully as it tells you what to expect when Alteo collects personal data about you when you use our website (“Alteo Website”,Website”) or otherwise interact with us. Whenever you provide such data, we will only process your data in line with the Data Protection Act 2017 (the “DPA 2017”) and the General Data Protection Regulation (EU) 2016/679 (the “GDPR”) (the DPA 2017 and the GDPR being termed as the “Data Protection Laws”).  Your data will be kept in a secure environment and access to it will be restricted according to the ‘need to know’ principle.


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. When you visit our site, strictly necessary cookies will be placed on your device. You can change the cookie settings that will be placed when you visit our website by changing the settings on your browser.


First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by the website that is being visited by the user at the time (e.g. cookies placed by the Website).

Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.


You can change your cookie preferences by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our Website.


You can change your cookie settings by changing the settings on your browser.

Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.


If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.


Strictly necessary cookies do not require your consent.

For performance, functionality, targeting and social media cookies, we request your consent before placing them on your device. You can give your consent by clicking on the appropriate button on the banner displayed to you, or by using the settings on your browser. If you do not wish to give consent or wish to withdraw your consent to any performance, functionality, targeting or social media cookies at any time, you will need to delete, and block or disable cookies via your browser settings. Please see below for more information on how to do this or by changing your settings on your browser or by clicking on the appropriate button on the banner displayed to you. Please note that disabling these cookies will affect the functionality of the Website and may prevent you from being able to access certain features on the Website.


To find out about specific cookies we use on this Website, please see below.

The cookies used on our Website are categorised as follows:

  • Strictly necessary
  • Performance
  • Functional
  • Targeting
  • Social Media

Strictly Necessary

‘Strictly Necessary’ cookies let you move around the Website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.

We use these Strictly Necessary cookies to:

  1. Identify you as being logged in to the website and to authenticate you:
  2. Make sure you connect to the right service on the website when we make any changes to the way it works; and
  3. For security purposes

If you prevent these cookies, we can’t guarantee how the Website or the security on the Website will perform during your visit.

These cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Website will not then work. These cookies do not store any personally identifiable information.

Cookies used
  • CycleProtectionManager
  • OptanonConsent
  • OptanonAlertBoxClosed
  • NET_SessionId
  • __cfduid




●        __cfduid

●        __utma

7.1.    Performance

‘Performance’ cookies collect information about how you use our Website – e.g. which pages you visit and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how our Website works, understand what interests our users and measure how effective our content is.

We use performance cookies to perform:

  • Web analytics: Provide anonymous statistics on how our Website is used; and
  • Error management: Help us improve the Website by measuring any errors that occur.

Some of our performance cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.

These cookies also allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Website, and will not be able to monitor its performance.

Cookies used
  • _gid
  • _gat_UA-35463313-5
  • _gat_UA-56179780-26
  • __utma
  • __utmz
  • __utmb
  • _gat_UA-56179780-12
  • _ga
  • __utmc
  • analytics.history
  • _gat_UA-56179780-2
  • _gat_UA-56182871-31
  • _gat_UA-56179780-9
  • _gat
  • _gat_UA-56179780-1
  • _gat_UA-56179780-21
  • _gat_UA-56179780-3
  • _gat_UA-56179780-27
  • coveo_visitorId
  • _gat_UA-56182871-33
  • _gat_UA-56179780-28
  • _gat_UA-56179780-23
  • _gat_UA-56179780-20
  • _gat_UA-56179780-5
  • _gat_UA-56179780-18
  • _gat_UA-56179780-8





7.2. Functional

We use functional cookies to enable us to provide you with enhanced functionality and personalisation. These cookies may be set by third party providers whose services we have added to our pages.

If you do not add these cookies, then some of these services may not function properly.

These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies used
  • website#lang
  • __unam
  • visitor
  • pll_language



  • unique_id

  • lang
7.3. Targeting

We give users the option to share our stories on social networks such as Facebook and Twitter. To deliver this service we link to a third party website called [*]. We have prevented [*] from automatically setting cookies as you navigate our Website. If you use our share buttons you will be directed to a website controlled by [*]. We have no control over the cookies that [*] sets when you use its services.

These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies used
  • _gcl_au



  • lang

  • sc_anonymous_id

  • UIDR

  • vc

  • id

  • mako_uid

  • TapAd_TS

  • pxrc

  • __stid

  • fm

  • cpSess

  • ab

  • HSID

  • oo

  • zc


  • uuid

  • uuid


  • oo

  • cc_aud

  • bkpa

  • __cfduid

  • pxcelBcnLcy

  • lang

  • cip

  • ruds


  • uuid2

  • pi
7.4. Social media

These cookies are set by a range of social media services that we have added to our Website to enable you to share our content with your peers or networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

Some cookies may fulfil more than one of these purposes.





  • PREF

  • remember_checked_on